(Updated May 22nd, 2018)
Why We Collect Information
First and foremost, Transform and Transcend collects information to improve the services we provide and to present you with information and services that will interest you. We also use your information to measure our success and performance. For example, aggregate information gives us an idea of the number of visitors we attract and how they navigate our websites.
Your Right To Control and Access Your Information
If your personal information changes or if you wish us to delete it from our records, you may correct, update or delete your information by emailing
Use of Personal Information
Unless you voluntarily provide personal information for a specific purpose, we do not collect personal information from you. We will never combine any personal information about a user of our site with any aggregate information we collect about that user, whether collected on our site or our Advertising Service or offline at events, meetings, seminars, workshops and talks.
If you choose to provide personal information during registration for our newsletters, purchasing our products, booking our talks and consultation sessions or when using our services, we use your personal information to provide you with a particular product or services that you request.
Transform and Transcend . will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We may also share your personal information, such as your email address, mailing address, etc., with our technical consultants, third party auditors and other third parties who make our site available, enhance its functionality or provide associated services and/or who deal with you in processing your orders and/or delivering content, samples, products, services and gifts and prizes.
These third parties are not allowed to use personal information except for the purposes of providing the applicable services. In addition, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Our company is hosted on the Wix.com platform and Kartra.com platforms. Wix.com and Kartra.com provides us with the online platform that allows us to send automated emails, capture data voluntarily and sell our products and services to you. Your data may be stored through Wix.com’s and Kartra.com's data storage, databases and the general Wix.com and Kartra.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and Kartra.com used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers
Other Information We Collect and Use
We collect online identifiers with cookies, such as IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. Once you leave our site, we do not track you. We also track email opens and link click-throughs within emails using Web beacons. This aggregate information is analyzed and combined with similar aggregate information of other users and may be collected both on our site and on other sites in our client community. We may share aggregate information with our business partners and other third parties.
We may also use your browsing history on our site for retargeting Ads using Google Adwords and Facebook remarketing. We use Google Analytics to analyze our data and enabled Google advertising tracking features. Google Analytics uses browsing information about the user. You can find out more about how Google uses data here:
We have installed the facebook tracking pixel on our website that tracks user browsing behaviour for remarketing on Facebook and for Facebook analytics.
Such aggregate information is anonymous and does not identify any individual user, and we do not link this automatically-collected data to personally identifiable information. You can remove persistent cookies by following the directions found in your Internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited. We use your website activity to assist us in offering you a personalized Web experience, assist you with technical support, diagnose problems with our server, and administer our websites, and to tailor our product and service offerings to you.
We collect information from registrations to our newsletters or e-mail alerts, requests to receive information on our services, for booking our speaking services, consultation sessions, booking our workshops or to download a free product via our online services, purchase of our products and event registration. The information we collect is to provide and improve our service to administer your orders, communicate with you and to enable ease of use and navigation of our Websites. The information about you that can be used to contact or identify you (“Personal Information”) is collected from forms filled on the Websites. Personal information includes, but is not limited to, your name, e-mail address, job title, company, contact number, address, identification number and description of your business.
Storage of Data
Transform and Transcend stores all data on software provided by reputable third-party suppliers who are among the best in the industry. These suppliers provide us email automation, CRM, form building, web page building, web hosting, email services and payment services. They store your data on secure servers behind a firewall.
When we ask for sensitive information, such as credit card numbers, your data is protected through our supplier's use of the Secure Socket Layer (SSL) protocol which provides encryption during transmission.
How Long We Will Keep Your Personal Information
We retain personal information that you provide us as long as we consider it potentially useful in contacting you about the product or services you have purchased or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements. We will delete this information from the servers if you so request, as described in “Your Right To Control and Access Your Information” above.
If you don’t want us to process your data anymore, please contact us at: or mail to: 66, Tanah Merah Kechil Ave, #01-31, Singapore 465532
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ana@transformand transcend.co or mail to:
66, Tanah Merah Kechil Ave, #01-31, Singapore 465532