Purpose is rapidly becoming an industry buzzword. We read and hear of many leaders alluding to purpose in their PR activities, annual...

At a lunch meeting recently, a client said to me “I need my staff to innovate, to think out of the box and I need it done urgently but...

So often I meet a potential client and our initial chat about their brand leads to this question; “We just have spent a lot on creating...

It's perhaps that time of year again. As a hiring manager, you're looking to hire new talent for your company. It can be a daunting task,...

Most business owners, founders and leaders typically think that their product or service or what they do is their greatest marketing...

It's hard to believe that most companies still use the archaic yearly performance reviews method. This outdated strategy has been shown...

Over the years in my consulting and training work with businesses of all sizes and across industries, I’ve seen this a lot; A tendency...

These last six months have rather hectic to say the least. I've had to swiftly adapt to this new online virtual world.

I'm amazed at how companies are getting their customer experience so wrong in these times!

This power business trifecta formula when done right will deliver holistic business transformation and massive success.

Thought I’d share five things I learned from working in the “House of Mouse” (Disney) for a decade, that you will perhaps find insightful as

Creating the company ‘culture playbook’ is by far the most important process a company needs to work on. Having a strong culture is your roa

So what separates the successful startups from the ones that are struggling? What differentiates a new business that is gaining traction, to

Clearly articulating your values shows the world what you believe in and attracts the right people to you. Simply having one-word values doe

A recent Gallup global survey revealed that only 15% of employees are engaged at work. What this means is that a whopping 85% of people are

As people become more health-conscious and with better healthcare and medical advances, a higher life expectancy is a new reality globally.

Leadership is focused on delivering on the bottom line, and that message is conveyed to the rank and file during reviews and town halls.

It is in customer complaints that you know what your customers care about, and what they expect from your products and services. Your &#3

We need to move from ROI to ROR (return on relationships,) the new powerful metric for personal and business success. Having empathy and bei

2. Sharpen your message Sharpen your message to effectively communicate to your specific target audience and your customer personas. It’s n