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Do You Believe in Your Business?
So what separates the successful startups from the ones that are struggling? What differentiates a new business that is gaining traction, to
Ashok Miranda
Jul 18, 20183 min read
![Customer acquisition vs. customer retention, [where should your focus be?]](https://static.wixstatic.com/media/cf947e_94aaa849af3e4a219e00dfad8db88cca~mv2_d_6000_4000_s_4_2.jpg/v1/fill/w_1331,h_1000,fp_0.50_0.50,q_30,blur_30,enc_avif,quality_auto/cf947e_94aaa849af3e4a219e00dfad8db88cca~mv2_d_6000_4000_s_4_2.jpg)
![Customer acquisition vs. customer retention, [where should your focus be?]](https://static.wixstatic.com/media/cf947e_94aaa849af3e4a219e00dfad8db88cca~mv2_d_6000_4000_s_4_2.jpg/v1/fill/w_1816,h_1364,fp_0.50_0.50,q_90,enc_avif,quality_auto/cf947e_94aaa849af3e4a219e00dfad8db88cca~mv2_d_6000_4000_s_4_2.jpg)
Customer acquisition vs. customer retention, [where should your focus be?]
It is in customer complaints that you know what your customers care about, and what they expect from your products and services.
Your 
Ashok Miranda
May 2, 20184 min read
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